Terms of service
Last Updated: 28 July, 2026
Company: Quantum OBD2 Limited
Website: www.quantumobd2.com
Welcome to Quantum OBD UK. These Terms of Service govern your access to and use of our website, products, software, remote installation services, and technical support. By accessing our website or placing an order, you agree to be bound by these Terms.
1. Overview
Quantum OBD UK supplies professional automotive diagnostic hardware, OEM software, programming solutions, and technical support for customers worldwide.
By using our website, purchasing products, or using our services, you agree to comply with these Terms of Service and any related policies published on our website.
2. Intellectual Property & Trademarks
All manufacturer names, trademarks, logos, software names, and vehicle brands displayed on this website remain the property of their respective owners.
References to third-party products and manufacturers are provided solely for identification, compatibility, and informational purposes and do not imply endorsement, sponsorship, or affiliation unless expressly stated.
3. Product Information
We make reasonable efforts to ensure product descriptions, compatibility information, technical specifications, and software details are accurate.
Vehicle systems, software versions, and manufacturer requirements may change over time. Customers are responsible for verifying compatibility before purchasing. If you are unsure, please contact our support team before placing an order.
4. Customer Responsibilities
| You Agree To | You Must Not |
|---|---|
| Provide accurate order information | Use our products for unlawful purposes |
| Verify product compatibility | Transmit malicious software or code |
| Maintain accurate account details | Misrepresent your identity |
| Comply with applicable laws | Misuse our website or services |
5. Orders & Payments
We reserve the right to refuse, cancel, or limit any order at our discretion.
Prices, product availability, and services may change without prior notice.
Customers must provide complete and accurate billing, shipping, and contact information for every purchase.
6. Products & Services
Certain products are available exclusively online. Product availability, accessories, packaging, and specifications may vary without notice.
Returns, refunds, and warranty coverage are governed by our Returns, Refunds & Warranty Policy.
7. Third-Party Services
Our website may integrate with or provide access to third-party platforms including payment providers, shipping companies, Shopify services, and other external tools.
These services are provided by independent third parties and remain subject to their own terms and policies.
8. User Content
If you submit reviews, comments, suggestions, or other content, you grant Quantum OBD UK the right to use, reproduce, publish, and display that content where appropriate.
Submitted content must not violate intellectual property rights, contain unlawful material, or include malicious software.
9. Website Accuracy
Although we strive to maintain accurate information, errors relating to pricing, specifications, compatibility, product availability, or descriptions may occasionally occur.
We reserve the right to correct such errors and modify or cancel orders where necessary.
10. Prohibited Uses
| Illegal activities |
| Violation of intellectual property rights |
| Fraudulent transactions |
| Uploading malicious software |
| Harassment or abusive behaviour |
| Collecting personal information without permission |
| Interfering with website security |
| Automated scraping or misuse of website content |
11. Disclaimer
Products, software, and services are provided on an "as available" and "as is" basis unless otherwise stated.
We do not guarantee uninterrupted website availability, compatibility with every vehicle configuration, or uninterrupted access to third-party services.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Quantum OBD UK shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, software, or services, including loss of profits, business interruption, or data loss.
13. Indemnification
You agree to indemnify and hold harmless Quantum OBD UK, its employees, contractors, affiliates, and suppliers against claims arising from your misuse of our products, services, or website, or your violation of these Terms.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.
15. Termination
We may suspend or terminate access to our website or services where these Terms have been violated or where required to protect our business, customers, or legal obligations.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom.
17. Changes to These Terms
We may update these Terms of Service periodically. The latest version will always be published on this page together with the updated revision date.
18. Contact Information
| Company | Quantum OBD2 Limited |
|---|---|
| info@quantumobd2.com | |
| Phone / WhatsApp | +44 7888 177704 |
| Address | Niddry Lodge, 51 Holland St, London W8 7JB, United Kingdom |
| Website | www.quantumobd2.com |
Nothing in these Terms of Service excludes or limits any rights that cannot legally be excluded under applicable consumer protection laws. These Terms operate alongside our Privacy Policy and Returns, Refunds & Warranty Policy.